Great Stories are written by Guiding Ohio Online AmeriCorps members about their service.
While working at the East Palestine Memorial Public Library as the area's Guiding Ohio Online representative, I had a woman ask for assistance in preparing and sending her resume for positions she found interesting on a job-search website.
I provided the woman with the help she requested, to which she repeatedly apologized for troubling me with such simple problems. She was a nurse and apologetically explained that her skills were isolated in the medical realm. She didn't know the first thing about computers, writing or technology. I assured her that I was working at the library for the very purpose of assisting patrons with their technology concerns and assured her that her concerns and difficulties were no less important than anyone else’s.