Great Stories are written by Guiding Ohio Online AmeriCorps members about their service.
The Powhatan Branch library is the smallest of the branches yet has an active community that supports it. I have always had a lengthy appointment schedule when I visit. On one such visit I was to meet with a gentleman to teach him basic computer skills. The branch manager took me outside to explain that this particular patron curses, he was always cross, he was frustrated, and had a history of complaining about everything. I was starting to wonder how this was going to go.